At Happy Hands, we are committed to providing an exceptional shopping experience. This service policy outlines the terms and conditions that guide our services to ensure customer satisfaction.
1. Customer Support
Our customer support team is available to assist you with any inquiries or concerns related to your orders, products, or general questions.
- Contact Information:
Email: support@happyhandsllc.shop
Service Hours: Monday – Friday: 9 AM – 5 PM (PST)
2. Order Processing
- Orders are typically processed within 1-3 business days after payment confirmation.
- We do not process orders on weekends or public holidays.
3. Payment Methods
We accept a variety of payment methods to ensure a smooth checkout experience:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Other popular online payment platforms
4. Shipping & Delivery
Our shipping policy ensures that you receive your items in a timely and efficient manner. For details on shipping times and costs, please refer to our Shipping Policy.
5. Returns & Refunds
We offer a 30-day return policy for items that meet our return criteria. For more information, please review our Refund Policy.
6. Product Availability
While we make every effort to keep all products in stock, some items may occasionally become unavailable. In such cases, you will be notified, and we will either offer an alternative product or issue a refund.
7. Pricing & Promotions
We reserve the right to adjust prices and offer special promotions from time to time. Prices are subject to change without prior notice, and promotions are valid for a limited period.
8. User Accounts
Customers may create an account on our website to track orders and manage purchases. Account information, such as your name and shipping address, is stored securely.
9. Privacy
We value your privacy and are committed to protecting your personal information. Please review our Privacy Policy for more details on how we handle your data.
10. Changes to Service Policy
Happy Hands reserves the right to update or modify this service policy at any time. Customers will be notified of any significant changes via email or a notice on our website.
11. Contact Us
For any further questions or assistance, please reach out to us at:
Email: support@happyhandsllc.shop
Address: 6645 Diamond Care Dr, Las Vegas, NV 89122