At Happy Hands, we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard the data you provide to us.
1. Information We Collect
We collect personal information when you interact with our website or make a purchase. This may include:
- Personal Identifiers: Name, email address, mailing address, and phone number.
- Payment Information: Credit card or payment details when you make a purchase.
- Order History: Records of your purchases with us.
- Technical Data: Your IP address, browser type, and device information to improve your experience on our website.
2. How We Use Your Information
We use the information we collect to:
- Process Orders: To fulfill and deliver your purchases.
- Customer Support: To respond to inquiries, complaints, and service requests.
- Marketing & Communication: To send you promotional offers, newsletters, and updates about our products. You can opt out at any time.
- Website Improvement: To enhance user experience, troubleshoot issues, and prevent fraud.
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With third-party companies (e.g., payment processors, shipping services) who help us operate our business.
- Legal Compliance: If required by law or in response to valid legal processes such as subpoenas.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Analyze website traffic and performance.
- Remember your preferences and personalize your experience. You can control cookie preferences in your browser settings.
5. Data Security
We take appropriate measures to secure your personal data, using encryption and secure servers. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access: Request access to the personal information we have about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request deletion of your personal data, subject to legal or contractual obligations.
7. Children’s Privacy
We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child without consent, please contact us immediately.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
9. Changes to This Policy
We reserve the right to update this privacy policy at any time. Any changes will be posted on this page, and we will notify you of significant updates.